Last Updated: 2
SpeakDobre (“SpeakDobre”, “we”, “our”, or “us”) is an independent online English learning platform operated by its founder and a team of instructors, based in Ukraine.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our website, services, practice chat, subscriptions, learning tools, and related features (collectively, the “Services”).
By using SpeakDobre, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
1. Scope of This Policy
This Policy applies to all users of SpeakDobre, including:
> visitors
> registered users
> students
> tutors, moderators, or instructors
> subscribers to paid or free features
If you use SpeakDobre on behalf of another person or entity, you confirm you are authorized to do so.
2. Information We Collect
a. Information You Provide
When you register or use SpeakDobre, we may collect:
> name
> email address
> phone number
> profile photo
> date of birth
> country, region, and timezone
> language preferences and learning goals
> messages, feedback, and support requests
> subscription and account details
b. Learning and Activity Data
We collect information about how you use the platform, including:
> lesson bookings and attendance
> chat participation and practice activity
> reviews and ratings
> subscription usage
> learning progress and engagement
> support interactions
c. Device and Technical Data
We automatically collect:
> IP address
> browser and device type
> operating system
> log data and usage patterns
> approximate location (based on IP)cookies and tracking technologies
d. Third-Party Login Data
If you log in using third-party services (e.g., Google), we may receive limited profile data based on your permissions.
e. Audio, Video, and Communication Data
SpeakDobre may collect:
> lesson recordings
> audio and video interactions
> chat logs
> shared files and content
3. How We Collect Information
We collect information:
> directly from you
> automatically through platform usage
> from third-party integrations
> from payment providers
> from analytics and support tools
> from other users where necessary for platform operation
4. Legal Basis for Processing
Where applicable (including under GDPR), we process personal data based on:
> your consent
> performance of a contract (e.g., providing lessons or subscriptions)
> compliance with legal obligations
> legitimate interests (e.g., improving services, preventing fraud, ensuring platform safety)
5. How We Use Your Information
We use your data to:
> create and manage accounts
> provide lessons, practice chat, and subscriptions
> match users with relevant services
> process payments and manage billing
> communicate with you
> personalize your experience
> improve platform performance
> provide support
> detect fraud, abuse, or violations
> enforce our Terms of Service
> comply with legal obligations
> develop and improve features, including AI-based tools
6. Course Recordings and Communication Storage
To support quality, safety, and dispute resolution, SpeakDobre may store:
> lesson recordings
> chat messages
> user interactions
By participating in sessions where recording is enabled, you consent to the recording, storage, and use of such content as described in this Policy.
Recordings may be:
> accessible to authorized users
> used for support, quality control, or dispute handling
> retained for a limited or extended period where necessary
Users are responsible for avoiding sharing sensitive personal information during lessons or chats.
7. AI and Automated Features
SpeakDobre may use automated systems and AI tools to provide:
> grammar and writing corrections
> learning suggestions
> progress insights
> personalized recommendations
By using these features, you acknowledge that:
> AI outputs may not always be accurate or complete
> such outputs should not be relied upon for professional, legal, or critical decisions
Your content may be processed by these systems to improve functionality and performance.
8. Payments and Subscriptions
Payments are processed through third-party providers. We may collect and use limited transaction data to:
> process payments
> manage subscriptions and renewals
> handle refunds or credits
> prevent fraud
> maintain financial records
We do not store full payment card details unless explicitly stated.
9. How We Share Information
We do not sell your personal data for monetary compensation.
We may share your data with:
> payment processors
> cloud storage and hosting providers
> analytics providers
> communication and support tools
> video or classroom service providers
> fraud prevention and security partners
> legal or regulatory authorities where required
> service providers acting on our behalf
We may also share necessary information between users (e.g., student and tutor interactions) to enable the Services.
10. Public Content and MarketingContent you choose to make public (such as reviews, comments, or profiles) may be visible to others.
We may use public content for:
> platform promotion
> testimonials
> marketing materials
You should avoid posting sensitive personal data in public areas.
11. Cookies and Tracking Technologies
We use cookies to:
> keep you logged in
> remember preferences
> analyze usage
> improve performance
> personalize content
You can control cookies through your browser settings. Disabling cookies may affect functionality.
12. Data Retention
We retain your data only as long as necessary for:
> providing Services
> maintaining accounts and subscriptions
> legal compliance
> dispute resolution
> fraud preventionen
> forcing agreements
Some data may remain in backups or logs even after deletion requests, where legally required.
13. International Data Transfers
Your data may be processed in countries outside your own.
We use appropriate safeguards, including:
> contractual protections
> industry-standard security measures
14. Your Rights
Depending on your location, you may have the right to:
> access your data
> correct inaccurate data
> request deletion
> restrict or object to processing
> withdraw consent
> request data portability
> file a complaint with a data authority
We may verify your identity before fulfilling requests. Some requests may limit your ability to use SpeakDobre.
15. Children’s Privacy
SpeakDobre is not intended for children under 13 (or applicable legal age). We do not knowingly collect data from children without proper authorization.
16. Third-Party Services
SpeakDobre may link to third-party services. Their privacy practices are separate from ours.
We are not responsible for how third parties handle your data.
17. Security
We use reasonable technical and organizational safeguards to protect your data. However, no system is completely secure. You are responsible for maintaining the security of your account credentials.
18. Monitoring and Enforcement
We may monitor activity on the platform to:
> detect abuse or violations
> enforce policies
> maintain safety and integrity
This may include reviewing content, interactions, and usage patterns.
19. Platform Nature Disclaimer
SpeakDobre provides tools for communication and learning but does not guarantee:
> educational results
> language proficiency outcomes
> accuracy of user or AI-generated content
20. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on the platform with a revised date. Continued use of SpeakDobre means you accept the updated Policy.